Вроде разобрались)
Thank you for you investigation.
Balance transfered from this table equals to balance before the hand I was speaking about. All money, which was transfered with delay was from table anon HU200 #7. All bets in last hand was returned. I think that's OK, but after winning
showdown I expected more. I'm sending to you loggers, with hope that you will be able to соnfirm that hand was real.
Fri, 29 Jun 2012 11:26:04 +0100 от "care@ladbrokes.com" <care@ladbrokes.com>:
Dear Mr Mustafin,
Thank you for contacting Ladbrokes Poker.
Having reviewed your play, as advised previously, we can not locate the
hand you are referring too.
The final tables you where playing on are Anon Holdem HU 11 - EUR100 Max
Balance transferred from table 11 was GB £ 91.03 = (EUR114.30). The last
pocket cards played on 11 was 4-7 diamonds.
Also Anon Holdem HU 7 - EUR200 Max.
The final balance from table 7 was GB £ 243.79 (EUR303.42). The last
pocket cards where 8 clubs and 4 diamonds.
We would like to investigate this further for you. In order for us to
investigate this matter fully, it is necessary for you to send us the
?logger? files which track all mouse and keyboard commands whilst
playing at ladbrokespoker.com, these are stored in the
c:\Microgaming\Poker\ladbrokesMpp\Logger folder on your pc?s hard drive.
To obtain loggers, right-click on the Ladbrokes Poker icon on your
desktop (the one you use to open the software) and select properties.
Now click on the Find Target Button.
In the window that opens, you will see a file named Logger.
Right-click on Logger and select 'Send To' > Compressed (Zipped) File
This will create another folder called logger.zip. For ease, drag and
drop this zipped file to your desktop. Alternatively, the file can be
traced through the target C:\Microgaming\Poker\ladbrokesMPP.
Now create a new email addressed to csdocuments@ladbrokescasino.com and
attach the new zipped 'Logger' File along with your poker account
username and a brief discription of the issue.
If we can be of any further assistance, please contact us again and we
will be more than happy to help you.
Kind regards,
John
Poker Agent
Ladbrokes
Ladbrokes Poker Player Club rewards all players for all of their play at
Ladbrokes poker tables! Check out our promotions page for full details
here.
http://poker.ladbrokes.com/en/poker-promotions/poker-player-club http://www.gambleaware.co.uk