Ну на стратеджи всегда так, там ребятам мозг промыли начисто.
JGoose @ 20.6.2012
Мне ответили.
Thank you for choosing us.
Pavel, we thank you also for bringing this matter to our attention.
As this situation is one that deals with the details pertaining to another player's account, we would not be able to advise of what arrangements were made. Our site is guided by Terms and Conditions that all users must agree to before they are able to create an account with us. Once it is that these Terms are followed, you can assure no issues be received with your account and the continued enjoyment playing with us. We do always review accounts thoroughly, before any action is made, to ensure the safety of our members as well as the safety of the site.
Should there ever be a matter that causes concern to you, please do not hesitate to get in touch with us. We are more than happy to assist in any way that we can and offer 24 hour support.
У нас всё классно, вы в безопасности.
Optimystic @ 21.6.2012
Стандартные отписки - это их конек...
З.Ы. Тут предложение поступило написать в гибралтарскую прессу. Вот думаю если движухи не будет, то так и сделаю. Умирать, так с музыкой
Dear Masha,
Thank you for contacting us.
My name is Luanne a support representative of 888casino and I will be assisting you with your query today.
Masha, unfortunately I am not afforded the opportunity to view the forum, however, if that player wishes to have an arrangement sorted out for him, he is welcomed to contacting us and we will be more than happy to assist him with it.
In reference to the query concerning transferring your bankroll. You can only transfer your bankroll to another account if it has the same currency. We are a very safe site. In fact, our top priority is our customer. Before accepting the agreement to transfer funds we would ask you for your Identification. You would have to send these documents as an attachment to our emails.
More information in detail about our money transfer option can be read in it's entity here: http://www.888casino.com/banking/depositing/money-transfer.htm
I hope that I have successfully answered your query.
We are always available for your comments, so please feel free to contact us whenever we may be of further assistance.
Kind regards,
Luanne L.
JGoose @ 21.6.2012
Меня, видимо, очень ценят и любят. Прислали следом и второй ответ. Правда, почти такой же))
Good Afternoon Pavel,
Thank you for your email. As a company that has been operating now for over 10 years, with thousands of concurrent users, and many more registered accounts across all of the sites we own/ operate, we are one of the leaders in the industry.
Regarding your query, we cannot get into individual details of any case that we investigate, however rest assured, detailed analysis was done and the right actions were taken in the end. I note that you have been a valued member for over 2 years now with no issues on your account and feel that you shouldn't be alarmed now.